Frequently Asked Questions
What are the opening hours?
Monday - Thursday: 9.00am - 5.30pm
Friday: 9.00am - 5.00pm
If I am unwell and unable to attend lectures, who should I give my medical certificate to?
Should you be absent for medical reasons please provide a copy of your medical certificate to both your course Executive Officer and your College Tutor. Please submit your medical certificate within 3 days of the missed period.
What if I don’t finish all four years of the programme? Or How to I apply for an Ordinary B.A.?
If you have successfully completed 3 years of the programme you are eligible to receive the award of Ordinary B.A.
In order to receive the award of Ordinary B.A you must apply via your College Tutor. If you are a past student or do not have a College Tutor you can apply through the Senior Tutors Office via this link: https://www.tcd.ie/Senior_Tutor/
How do I request an extension on my assignment deadline?
Should you wish to request an extension on your assignment deadline you can make your application via your College Tutor.
When should I expect to recieve my assessment results and/or feedback?
You should expect to receive your assessment results usually within 20 working days of the assessment. Feedback on your assessment is available via your Blackboard submission once results have been published. Learning from coursework & examination feedback is seen as an important part of a student’s ongoing academic, professional and personal development. As such, you are advised to incorporate this feedback into your continuing development throughout the course.
Please note all results published throughout the year are provisional until ratified at the Court of Examiners.
I am unable to access my TCD email account or an having issues with my TCD email account?
If you are experiencing problems or are unable to access your TCD email account please contact IT Services, their contact details are as follows;
You can contact the IT Service Desk by any of the following methods:
- E-mail: email@example.com (please ensure you fill in the 'Subject' field)
- Phone: ext. 2000 (+353 1 896 2000), during working hours
- Walk-in: to the IT Service Desk in Áras An Phiarsaigh, during working hours
- Web Portal: http://ask.tcd.ie - see how to log or check an enquiry at ask.tcd.ie
Note that queries relating to the SITS service should be directed to firstname.lastname@example.org.
Web and email queries can be submitted at any time but will be replied to only within normal phones hours, or the following working day if sent outside of normal hours.
Walk-In service, deliveries & collections
Monday - Thursday: 9am - 5.30pm
Friday: 9am - 5pm
Queries at the walk-in service are dealt in strict rotation; take a ticket from the dispenser in the Áras an Phiarsaigh (AAP) lobby and wait in the lobby until your number is displayed on the screens overhead.
A link to a map of the TCD main campus can be found below;
Please note that all technical or support queries should be addressed only to the IT Services Helpdesk, and be aware of the Helpdesk opening hours when attempting to contact IT Services.
Who should I contact should I wish to take time out of College or withdraw from the programme?
Should you wish to take a year out from the programme (go Off Books) or withdraw from the programme, you should contact your College Tutor in the first instance.
If I am experiencing academic or person difficulties what should I do?
The College and School offer a wide range of support for its students:
Sources of Support and Help in College
Student Counselling Service – 199 - 200 Pearse Street, Tel: 896 1407, or email: email@example.com Emergency appointments are available. (Entrance to the Service via College Campus adjacent to the Creche). This service is confidential and free to students.
Chaplains – House 27, firstname.lastname@example.org.Tel: Paddy Gleeson and Peter Sexton: 896 1260, Darren McCallig : 896 1402 ; Julian Hamilton : 896 1901 - The Chaplains run a Bereavement Support Group for those who have experienced loss (please contact the Chaplains). The Chaplains will also help you make contact with other religious communities in Dublin. http://www.tcd.ie/Chaplaincy/
College Health Service – House 47 (beside the rugby pitch), Tel: 896 1556. Appointments may be made in person or by telephone. This service is free to most students. http://www.tcd.ie/College_Health
College Tutors and Senior Tutor’s Office, House 27. Tel: 896 2551. email@example.com. You can find your tutor's name and contact number on the Student Information System : http://isservices.tcd.ie/portal Niteline - A confidential help-line for students run by students is available during term-time, by telephone between 9pm and 2.30am from Thursday to Sunday at 1800 793 793.
Student 2 Student - A group of Trinity students trained in listening and support skills who are available for face-to-face supportive chats. Confidential, free, and flexible. Email: firstname.lastname@example.org, phone: 896 2438.
Who do I contact regarding admission to Nursing or Midwifery?
Please contact the Academic Registry directly regarding entry criteria and application queries.
The Academic Registry
Telephone: +353 1 896 4500
Who do I contact regarding mature and advanced entry to Nursing or Midwifery?
Please contact the Admissions Office regarding Mature and Advanced entry criteria: Please also refer to the Mature Student Office website for useful information.
Who do I contact if I have questions about the vaccinations required?
Questions regarding the vaccinations required should be forwarded to the School Allocations Department. 01 896 2692
Where can I request a copy of my Degree parchment or translated copy of my Degree?
I wish to request official School of Nursing and Midwifery documentation while a registered student? (e.g. student status letter, letter confirming clinical skills obtained)
Please email the Undergraduate Team on the relevant email address listed below to make your request:
Can I choose the hospital where I will complete my clinical placement?
When you receive your course offer you are asked to choose your preferred hospital, hospital places are given on a first come first serve basis.
When will I begin my clinical skills training?
Clinical skills training begin within the first semester of your Junior Freshman (1st Year). Mop up sessions are also available to students, at their own expense, who are unable to make the scheduled sessions.
What prizes are available in the School Nursing and Midwifery?
There are a number of prizes available to School of Nursing and Midwifery students: details of these prizes can be found on page 29 of the Undergraduate Course Handbook
How can I get my results online?
You can view your results on the MyTCD Portal, via the Academic History option.
How do I get to the Trinity Centre for Learning and Development, St. James’ Hospital?
Phone: (01) 416 2200 / 2201 / 2202
Centre for Learning and Development,
St. James’s Hospital,
Where do I find my exam timetable?
Your exam timetable will be published on your portal my.tcd.ie.
Where can I get information on the Foundation Scholarship?
What is the procedures for application for commencement/graduation?
Information on commencement/graduation is available from the Academic Registry http://www.tcd.ie/academicregistry/graduation
Will you accept an application after the closing date?
No, Trinity has a very strict policy on this and cannot accept any application past the 12 noon deadline (Irish time) on the closing date.